How long do I have to complete the course/s?
You have three years from the time you order the course/s to complete them. Since courses require updating, the course/s you purchase will expire after three years.
Do I need to complete the course in one sitting or I can do it in multiple sittings over a period of time?
You can go back and forth to the articles and read them over many sittings over a period of time. You can also take the posttest in as many sittings as you wish, as you can save your completed answers each time. Once you reach a passing score of 75% ...
What are your return policies?
Our No Questions Asked Guarantee: Not every course suits every person’s need or matches their learning style. If the course you purchase does not meet your expectation, we will either replace the course with another of your choosing – up to 6 months ...
How do I get my certificate?
Log into your ZI account, select My Courses, and select Completed Courses. Find the courses that you would like a Certificate for, you will see Review & Access Certificate. Click on Review & Access Certificate and a Certificate of completion will be ...
Can I repeat a course I've already taken from ZI?
Retaking a course you have previously taken is not possible unless the course has been updated. You can check if the course has been updated by looking at the course number and comparing it to the course number in your account. The course number can ...