Zur Institute Support

    • Recent Articles

    • Zur Institute's Board Approvals

      The Licensing Board Approvals for Zur Institute can be found at the link below. If you have questions on specific course approval, it is encouraged that you contact your board for confirmation. https://www.zurinstitute.com/licensing-board-approvals/
    • Need to change your Username but no longer have access to your email address?

      If you created your account with an email address you no longer have access to and the system is asking you to reset your password, please contact Customer Support. We will be happy to make the necessary changes for you.
    • Why does the webinar only satisfy the LIVE requirement for California Psychologists and not Psychologists licensed outside of California?

      All of our self-paced courses are APA approved and qualify for CEs. Five states, including California, require psychologists to earn part of their CEs in live interactive formats. The intention was for psychologists to interact with colleagues ...
    • Most Commonly asked Questions

      Please click on the links below to watch a short tutorial. Accessing Course Content: Accessing Course Content (vimeo.com) Evaluations: Evaluations Complete (vimeo.com) My Courses Overview: My Courses Overview (vimeo.com) Paying for courses: Paying ...
    • Accessing Course Content

      Please watch this short video for an overview on accessing the Course Content through Articles, Audios, and Video Accessing Course Content (vimeo.com) To listed to the audio in our course material you will click on the underlined title. Picture below ...
    • Popular Articles

    • What are your return policies?

      Our No Questions Asked Guarantee: Not every course suits every person’s need or matches their learning style. If the course you purchase does not meet your expectation, we will either replace the course with another of your choosing – up to 6 months ...
    • How long do I have to complete the course/s?

      You have three years from the time you order the course/s to complete them. Since courses require updating, the course/s you purchase will expire after three years.
    • Do I need to complete the course in one sitting or I can do it in multiple sittings over a period of time?

      You can go back and forth to the articles and read them over many sittings over a period of time. You can also take the posttest in as many sittings as you wish, as you can save your completed answers each time. Once you reach a passing score of 75% ...
    • Do you report my CE credit to my licensing board?

      Zur Institute generally does not report your CE credits or course completions to your licensing boards. The exception to this is Florida and CEBroker, as we do report dates of completions to CEBroker approximately every two weeks, presuming you have ...
    • Can I repeat a course I've already taken from ZI?

      Retaking a course you have previously taken is not possible unless the course has been updated. You can check if the course has been updated by looking at the course number and comparing it to the course number in your account. The course number can ...