Knowledge Base
Knowledge Base
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I missed this webinar. Will it be still be available for viewing/CEU credit?
For all of our webinars, you need to register and pay to receive access. If you either miss part of the webinar or know you are unable to attend, you can obtain CE credits (though not live) by viewing the recording and taking the post-test and ...How do I rejoin a webinar in progress?
If you leave the webinar for any reason, you can rejoin if the webinar is still in progress, as long as the host has not locked the webinar. Just click on the original zoom link you have.Can I check my CE requirements on your site?
You can check your CE requirements based on your state and profession here: https://www.zurinstitute.com/ce-requirements/Can tokens be used for webinars?
Tokens cannot be used for webinars. If tokens can be used, it will show as: Apply Existing Tokens Apply X.0 Tokens of my total (X.0) token balance to access this course. or under the course listing once you are in the process of ordered a course: ...I don’t need CEs for the webinar, but would like a certificate of attendance
We are not set up at this time to offer separate certificates of attendance. You will need to complete all the post webinar steps and the CE certificate you obtain can serve as a certificate of attendance.
Popular Articles
Do I need to complete the course in one sitting or I can do it in multiple sittings over a period of time?
You can go back and forth to the articles and read them over many sittings over a period of time. You can also take the posttest in as many sittings as you wish, as you can save your completed answers each time.How do I get my certificate?
After you pass the posttest and complete the evaluation, you will be able to access the certificate on your individualized Online Courses Home page.How do I register for an online course? What about New Users?
The process is simple and straightforward. Here are the steps: For existing AND New users, choose an online course from our listing or other indexes. Click on "Order Now" button. In order to continue, you will need to sign in. If you have an account, ...What are your return policies?
If you would like a refund on a course you have not completed, please send us an email to let us know. We will issue the refund and let you know we have done so. NOTE: we can only refund orders within 6 months of the date of purchase.Can I change my order from an individual course to a Package?
Yes. If you would like to "upgrade" from a single course to a package within 6 months of the date of purchase, send us an email with the course you have and the package you want using full titles and number of CE credits for the courses and packages. ...