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I attended the Webinar but it is showing as "Not Started."
Not Started does not mean that you didn't attend the Webinar. It means that you have not started the post-webinar activities. Once you complete the steps you will be able to generate your certificate of completion. Login to ...How to review course material while taking the Posttest
Once you have started the Posttest your answer will be autosaved. You can select Content in the Activity Progress section and will be taken to the Course Content. Once you have reviewed the material and are ready to go back to the test you can select ...How to review Course Content for an In Progress Course using an iPhone
https://www.loom.com/share/1541ea5493834c91a9bce070d77db29fHow to Review Course Content on Completed Courses using an iPhone
https://www.loom.com/share/248c9ce31b7246128d4ce547d3af6ffeWhere can I find the Clinical Forms that I just purchased?
Once you have purchased your desired Clinical Forms there will be a link that appears near the top of the page that says Download your files. Click on that link to open your files. See example below:
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Do I need to complete the course in one sitting or I can do it in multiple sittings over a period of time?
You can go back and forth to the articles and read them over many sittings over a period of time. You can also take the posttest in as many sittings as you wish, as you can save your completed answers each time.What are your return policies?
If you would like a refund on a course you have not completed, please send us an email to let us know. We will issue the refund and let you know we have done so. NOTE: we can only refund orders within 6 months of the date of purchase.How do I get my certificate?
Log into your ZI account, select My Courses, and select Completed Courses. Find the courses that you would like a Certificate for, you will see Review & Access Certificate. Click on Review & Access Certificate and a Certificate of completion will be ...Can I repeat a course I've already taken from ZI?
Please contact Customer Service if you would like to repeat a course that you've previously taken with ZI.How long do I have to complete the course/s?
You have three years from the time you order the course/s to complete them. Since courses require updating, the course/s you purchase will expire after three years.