Zur Institute Support

    • Popular Articles

    • Do I need to complete the course in one sitting or I can do it in multiple sittings over a period of time?

      You can go back and forth to the articles and read them over many sittings over a period of time. You can also take the posttest in as many sittings as you wish, as you can save your completed answers each time. Once you reach a passing score of 75% ...
    • Refund Guarantee

      Our No Questions Asked Guarantee: Not every course suits every person’s need or matches their learning style. If the course you purchase does not meet your expectation, as long as the course has NOT been completed, we will either provide a full ...
    • What happens if I fail the posttest?

      You have 3 attempts to pass the posttest. Here's a quick summary of how it works: If you score below 75% on the test, you can reattempt it. Your correct answers will remain, and incorrect ones will be removed, so you only need to review those ...
    • Do you report my CE credit to my licensing board?

      Zur Institute does not report your CE credits or courses' completion to your licensing boards, with the exception of Florida, Arizona psychologists, and Kansas social workers through CEBroker. We also report completed course in child abuse reporting ...
    • Can I repeat a course I've already taken from ZI?

      Retaking a course you have previously taken is not possible unless the course has been updated. You can check if the course has been updated by looking at the course number and comparing it to the course number in your account. The course number can ...