Completing The Courses
Accessing Course Content
Many of our courses have options for viewing videos, listening to audios or reading text. To access content, simply click on the title of what you want to view, or listen to. See bottom screenshot If you have already completed a course and want to ...
Purchasing Courses
To enroll in a course, first log in to your account. If you do not have an account, you will need to create one here. Navigate to the Courses section, select the desired course, and click Order Now. Confirm your selection and complete any required ...
Do I need to complete the course in one sitting or I can do it in multiple sittings over a period of time?
You can go back and forth to the articles and read them over many sittings over a period of time. You can also take the posttest in as many sittings as you wish, as you can save your completed answers each time. Once you reach a passing score of 75% ...
Can I complete the courses over two renewal cycles?
Yes, you can complete the courses over two renewal cycles. You have three years from the time you order the course/s to complete them. Since courses require updating, the course/s you purchase will expire after three years.
How long do I have to complete the course/s?
You have three years from the time you order the course/s to complete them. Since courses require updating, the course/s you purchase will expire after three years.
I forgot the email address I used when I registered. What should I do?
Please provide us your full name and phone number. We will research our system and get back to you as quickly as possible.
The courses I've purchased are not listed when I log in. How do I find them?
Newly purchased courses are listed in the Not Started courses on your My Courses page in your account. If you do not see a course that you recently purchased, please reach out to customer service. This is a link to a video that explains how to access ...
I no longer have access to the course/s, how do I gain access again?
If you do not have access to courses that you have purchased, please check to be certain you are looking in the correct section of My Courses. To expand the section to see all the titles, click on the caret on the right side. Once you have looked at ...