Can I change my order from an individual course to a Certificate Program or a Package?
Yes. If you would like to "upgrade" from a single course to a certificate program or a package
please provide the package you want. We will send you an invoice for the package at a prorated price. As we do not receive notification of payment, please let us know when the invoice has been paid and we will add the remaining courses to your account.
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Course FAQ
Below are short tutorials to the FAQ about our courses. My Courses Overview: My Courses Overview (vimeo.com) Accessing Course Content: https://vimeo.com/823296270/0223d617e3 Courses in a Certificate Program: https://vimeo.com/816683457/aca5a74e2e ...
I have two licenses, how do I enter them and will both appear on the certificate?
You can add an additional license number by logging into your account and clicking on My Account. Click on My Profile, scroll down to the license section. You can enter additional numbers by clicking on the plus sign. Be sure to save your changes. If ...
Can I change the date on the certificate after I have passed the posttest?
The educational program enters the date of completion into the certificate automatically as soon as you have completed the evaluation, and it cannot be changed. IMPORTANT NOTE: All times/dates are Pacific Standard Time.
Where is the course evaluation?
The course evaluations will be available after your Posttest. It is very important that you complete the evaluations to their entirety, or your certificate of completion will not be generated. Labeled: Quiz 1: Posttest Quiz 2: Objectives Evaluation ...
I can't print my online certificate. What do I do?
If you cannot print your certificate turn your printer off and then on again. Or restart your computer. The certificate is like any other web page and you should be able to print it without any problem. You will be able to print your certificate ...