Course FAQ

Course FAQ

Below are short tutorials to the FAQ about our courses.

My Courses Overview: My Courses Overview (
Accessing Course Content:
Courses in a Certificate Program:
Printing a Posttest:
Printing a Certificate of Completion:

    • Related Articles

    • Accessing Course Content

      Please watch this short video for an overview on accessing the Course Content through Articles, Audios, and Video Accessing Course Content ( To listed to the audio in our course material you will click on the underlined title. Picture below ...
    • Where is the course evaluation?

      The course evaluations will be available after your Posttest. It is very important that you complete the evaluations to their entirety, or your certificate of completion will not be generated. *The final question of the Activity Evaluation is a ...
    • Are there updated versions of HIPAA course?

      You will find everything about the HIPAA course at, the description of the course, objectives and syllabus and is as up to date as it can be.
    • Can I repeat a course I've already taken from ZI?

      Retaking a course you have previously taken is not possible unless the course has been updated. You can check if the course has been updated by looking at the course number and comparing it to the course number in your account. The course number can ...
    • How long do I have to complete the course/s?

      You have three years from the time you order the course/s to complete them. Since courses require updating, the course/s you purchase will expire after three years.