How do I access records for courses I've already taken?

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• Can I repeat a course I've already taken from ZI?

  Retaking a course you have previously taken is not possible unless the course has been updated. You can check if the course has been updated by looking at the course number and comparing it to the course number in your account. The course number can ...

• What is included in my Online Courses "My Courses" Page?

  Your Online Courses "My Courses" Page includes all the information about your online courses' activities. For each course it includes: Course material, Posttest, Evaluation and Certificate. You have access to your Online Courses "My Courses" Page ...

• How long do you keep records of my online courses?

  We keep records as required of us by the accrediting agencies, which is at least six years.

• How do I find out what courses I have taken with ZI?

  "Login" to your account and select My Account. Next you can select your My Courses page. You will be able to see the courses you are enrolled and those you have completed. There are 3 Course sections in your account: Not Started In Progress Completed ...

• How do I sign into my account to access my account on the new website?

  If you are an existing customer, you will be asked to complete a one-time password reset, and then verify your information. Please do not create a new account as a new account will not contain your existing courses and learning history.  Login ...