How do I find out what courses I have taken with ZI?
Simply "sign in"
to your Online Courses "My Courses" Page and you will be able to see
the courses you have taken or enrolled in. Courses will remain in your
"My Courses" for seven years.
How do I access records for courses I've already taken?
The courses that you have taken are listed on your personal Online Courses "My Courses" Page, which you can access through the "Sign In" link in the upper right on all of our pages.
What is included in my Online Courses "My Courses" Page?
Your Online Courses "My Courses" Page includes all the information about your online courses' activities. For each course it includes: Course material, Posttest, Evaluation and Certificate. You have access to your Online Courses "My Courses" Page ...
Can I repeat a course I've already taken from ZI?
You may repeat a course as long as it is not done during the same licensing renewal period. In other words, you can take the same course in different renewal periods.
The courses I've purchased are not listed when I log in. How do I find them?
Newly purchased courses are at the bottom of your list of courses, below your completed courses. If you do not see them there, on your "My Courses" page, change the "Date Range" to "All Time". If this does not work, please submit a support request ...
Accessing purchased courses
To access your course that you purchased, click the "Sign In" link in the upper right on any of our pages. If you have forgotten your password, click on "Forgot Password" and enter the email address you used when you purchased your course, and just ...