How do I get my certificate?

Log into your ZI account, select My Courses, and select Completed Courses. Find the courses that you would like a Certificate for, you will see Review & Access Certificate. Click on Review & Access Certificate and a Certificate of completion will be generated.

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• I've lost my certificate/s of completion. How do I get duplicates?

  Simply "Login" to your ZI account. Select "My Courses" and select "My Completed Courses." Scroll to the desired course you'd like to get a duplicate certificate. Select Review & Access Certificate.

• Printing a certificate

  Watch this short video for an overview on printing your certificates. Print a Certificate of Completion (vimeo.com)

• What is the date that will appear on my certificate?

  The date that will appear on your certificate is the date you complete the EVALUATION of your course. IMPORTANT NOTE: All times/dates are Eastern Standard Time.

• I can't print my online certificate. What do I do?

  If you cannot print your certificate turn your printer off and then on again. Or restart your computer. The certificate is like any other web page and you should be able to print it without any problem. You will be able to print your certificate ...

• How do I get to the posttest?

  You can access the posttest by clicking on the 'Proceed To The Posttest' button at the bottom of the 'Course Content' page. Alternatively, you can access the posttests by selecting Posttest in the Activity Progress section on the right side of your ...