I forgot the email address I used when I registered. What should I do?

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• I've changed my email address. What should I do?

  You will need to login with the email address you created the account with. Once you have logged in, go to My Account and then to My Profile. You can update the Username/Email in this section. Once the changes have been made, click Save at the bottom ...

• Need to change your Username but no longer have access to your email address?

  If you created your account with an email address you no longer have access to and the system is asking you to reset your password, please contact Customer Support. We will be happy to make the necessary changes for you.

• Can tokens be used for webinars?

  Tokens cannot be used for webinars.

• If I cannot attend the webinar I registered for, can I do view it later online?

  For all of our webinars, if you register and either miss part of the webinar or are unable to attend, you can view a recording later, and if the webinar provides CE credits, you can obtain those by viewing the recording, taking the post-test and ...

• I no longer have access to the course/s, how do I gain access again?

  If you do not have access to courses that you have purchased, please check to be certain you are looking in the correct section of My Courses. To expand the section to see all the titles, click on the caret on the right side. Once you have looked at ...