I've lost my certificate/s of completion. How do I get duplicates?

I've lost my certificate/s of completion. How do I get duplicates?

Simply "Login" to your ZI account. Select "My Courses" and select "My Completed Courses." Scroll to the desired course you'd like to get a duplicate certificate. Select Review & Access Certificate.

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    • How do I get my certificate?

      Log into your ZI account, select My Courses, and select Completed Courses. Find the courses that you would like a Certificate for, you will see Review & Access Certificate. Click on Review & Access Certificate and a Certificate of completion will be ...
    • Printing a certificate

      Watch this short video for an overview on printing your certificates. Print a Certificate of Completion (vimeo.com)
    • Can I change the date on the certificate after I have passed the posttest?

      The educational program enters the date of completion into the certificate automatically as soon as you have completed the evaluation, and it cannot be changed. IMPORTANT NOTE: All times/dates are Pacific Standard Time.
    • Why does my certificate not say that the course fulfills a requirement?

      Whether a certain course fulfills a requirement is determined by fact of the course content, which is outlined in the Course Description, Syllabus and Educational Objectives. Whether a course is fulfilling a requirement is neither determined by the ...
    • How long do I have to complete the course/s?

      You have three years from the time you order the course/s to complete them. Since courses require updating, the course/s you purchase will expire after three years.