Most Commonly asked Questions
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Refund Guarantee
Our No Questions Asked Guarantee: Not every course suits every person’s need or matches their learning style. If the course you purchase does not meet your expectation, as long as the course has NOT been completed, we will either provide a full ...
Zur Institute's Board Approvals
The Licensing Board Approvals for Zur Institute can be found at the link below. If you have questions on specific course approval, it is encouraged that you contact your board for confirmation. https://www.zurinstitute.com/licensing-board-approvals/
What happens if I fail the posttest?
You have 3 attempts to pass the posttest. Here's a quick summary of how it works: If you score below 75% on the test, you can reattempt it. Your correct answers will remain, and incorrect ones will be removed, so you only need to review those ...
What is your APA Provider number
The American Psychological Association (APA) does not issue provider #s. However, Zur Institute, Inc. is approved by the APA, and as such have permission to post the following on our Board Approvals page at ...
Having difficulty applying purchased tokens
Webinars, certificate programs and savings packages can not be purchased with tokens. In order to use the tokens that you have already purchased for all other courses, click on a course title that you wish to order and add it to your basket. At the ...