Using tokens to purchase packages, certificates & webinars

Using tokens to purchase packages, certificates & webinars

Tokens may be applied to individual course purchases, but may not be applied to savings packages or certificate programs as those are already heavily discounted.  Tokens cannot be applied to webinars as well.


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    • Can tokens be used for webinars?

      Tokens cannot be used for webinars.

    • Having difficulty applying purchased tokens

      Webinars, certificate programs and savings packages can not be purchased with tokens. In order to use the tokens that you have already purchased for all other courses, click on a course title that you wish to order and add it to your basket. At the ...

    • Most Commonly asked Questions

      Please click on the links below to watch a short tutorial. Accessing Course Content: Accessing Course Content (vimeo.com) Navigating through a course: Navigating through a course Posttest Information: Posttest Info (vimeo.com) My Courses Overview: My ...

    • Can I change my order from an individual course to a Certificate Program or a Package?

      Yes. If you would like to "upgrade" from a single course to a certificate program or a package please provide the package you want. We will send you an invoice for the package at a prorated price. As we do not receive notification of payment, please ...

    • I attended the Webinar but it is showing as "Not Started."

      Not Started does not mean that you didn't attend the Webinar. It means that you have not started the post-webinar activities. Once you complete the steps you will be able to generate your certificate of completion. Login to ...