What happens if my registration does not go through?
If your registration did not go through, you will see a
red box stating that the transaction could not be processed. Please try
another credit card or notify us for assistance.
Zur Institute, Inc.'s staff will enter your credit card manually,
generally on the next working day. If the credit card goes though
manually, ZI will notify you and send you notification of success and
you may sign in
to your online courses. If the credit card does not go through, ZI will
let you know and suggest that you contact your credit card company to
check whether your card is at its maximum, or if they are holding funds
for some other reason.
What are the exact steps I will take upon registration and to create an account?
FIRST: Choose an online course from our listings or other indexes. Click on the"Order Now" button. If you are a New User, click the New User link and create a new account. Use a unique email address, not that of someone who has already registered ...
What is the most common reason that registrations do not go through?
The most common reason that registrations do not go through is when an incorrect address or CVV number, from the back of your card, is entered. The correct address is the mailing address on your monthly credit card statement, and it should be entered ...
How do I register for an online course? What about New Users?
The process is simple and straightforward. Here are the steps: For existing AND New users, choose an online course from our listing or other indexes. Click on "Order Now" button. In order to continue, you will need to sign in. If you have an account, ...
I am having trouble successfully completing my registration.
Here are some common reasons that a registration may fail to complete successfully: The most common reason an order does not go through is that the therapist is not using the address to which the credit card statements are sent. Please use this ...
How can I get a receipt for my online payment/registration?
After you have successfully completed your online registration, you will receive an email confirming your registration. This email serves as a receipt for your payment. If you no longer have that receipt, sign into your account and click "My Account" ...