Access To Purchased Courses
I cannot access the articles that are formatted in PDF. What should I do?
You need a PDF Reader, such as Adobe Acrobat, so you can read PDF articles. Adobe Acrobat is free and can be downloaded here.
If I need you to send me another link to the course, how do I best contact you?
Go to the "Sign In" link in the upper right on all of our pages and enter the same email address that you used when you registered for your online courses. If you are unsuccessful in logging in, simply send us an email. It will help us if you let us ...
I forgot the email address I used when I registered. What should I do?
Please email us, and give us your full name, address, phone numbers and license number/s (if you have one) and we will research it and get back to you within 24-48 hours.
How do I reset my password?
Click the https://www.zurinstitute.com/reset-password/ link in the middle of the login page. Then click on "Forgot Password" and enter the email address you used on previous registrations and click "Submit". The program will email you immediately ...
The courses I've purchased are not listed when I log in. How do I find them?
Newly purchased courses are at the bottom of your list of courses, below your completed courses. If you do not see them there, on your "My Courses" page, change the "Date Range" to "All Time". If this does not work, please submit a support request ...
I no longer have access to the course/s, how do I gain access again?
Click the "Sign In" link in the upper right on any of our pages. Then enter the same email address that you used when you registered for your online courses. There is a link there if you have forgotten your password.
I have not received the link to access the online course/s I ordered. How do I gain access?
Go to the "Sign In" link in the upper right on all of our pages and enter the same email address that you used when you registered for your online courses.
How do I get access to the course after I register?
After you have successfully completed your online registration, you will first receive an email confirming your registration. This is your receipt. You you also be taken directly to the course materials if you purchased only ONE course or to "My ...