Additional Questions
Need to change your Username but no longer have access to your email address?
If you created your account with an email address you no longer have access to and the system is asking you to reset your password, please contact Customer Support. We will be happy to make the necessary changes for you.
Most Commonly asked Questions
Please click on the links below to watch a short tutorial. Accessing Course Content: Accessing Course Content (vimeo.com) Navigating through a course: Navigating through a course Posttest Information: Posttest Info (vimeo.com) My Courses Overview: My ...
Can I take courses if I am not a mental health professional?
Anyone may take our courses, although they are geared toward continuing education for mental health professional to maintain their licensure. You will need to create an account with ZI. Once your account has been created you can select your course of ...
How long do you keep records of my online courses?
We keep records as required of us by the accrediting agencies, which is at least six years.
Who holds the copyrights to the course material?
Unless stated otherwise, all of Zur Institute, Inc.'s web pages are copyrighted material and are not to be sold, distributed or shared by electronic or any other means. As stated on the web pages, someone other than Zur Institute, Inc. can hold ...
Can I repeat a course I've already taken from ZI?
Retaking a course you have previously taken is not possible unless the course has been updated. You can check if the course has been updated by looking at the course number and comparing it to the course number in your account. The course number can ...